Centralizes Customer Data
All customer information, past interactions and purchase data on one screen!
CRM (Customer Relationship Management) System is software that enables managing customer relationships, sales processes and marketing activities in a digital environment.
Kent Agency
CRM Software
- Collects customer information in a central location
- Follows up sales and offer processes
- Records all interactions with the customer
- Supports business development with reporting and analysis
- Increases loyalty, satisfaction and sales
Who Should Use CRM Software?
- Sales Teams – To track leads, manage sales opportunities and make forecasts
- Marketing Departments – For campaign management, targeted mailings and customer behavior analysis
- All Companies Selling Services & Products – SMEs and large enterprises that want to conduct their customer relations regularly and professionally.
- Every Sector in Constant Contact with Customers
Increases Sales, Reduces Customer Churn
It increases business volume by reaching the right customer at the right time.
Strengthens Customer Relations
It increases customer satisfaction and loyalty by personalizing communication.
Optimizes Sales Processes
It provides more organized and faster sales through opportunity tracking, offer management and sales pipeline.
Strengthens Marketing Campaigns
Creating targeted email, SMS and advertising campaigns becomes easier and more effective.
Provides Reporting and Analysis Capability
Sales performance, customer trends and process efficiency can be monitored in real time.
Provides Collaborative Workspace for Teams
The entire team works with the same information, preventing confusion and loss of information.
Saves Time and Cost
Repetitive tasks are automated, manual errors are reduced.
